Kochira, Sochira, Achira, Dochira: Polite Directions, People and Phone Calls

Kochira, sochira, achira and dochira mean this way, that way, over there and which way, and because pointing at a side is gentler than pointing at a spot, they also serve as polite words for here, this, this person, I and you.

What you need to know

Kochira, Sochira, Achira, Dochira: Polite Directions, People and Phone Calls

Watch staff in a Japanese department store give directions and you will notice they never point with a finger. They sweep an open hand towards a side of the room. Kochira, sochira, achira and dochira are that open hand in word form. Koko and kore are fingertips: they land on one spot or one object. The chira words indicate a general direction, and that vagueness is exactly what makes them polite. From this one idea come all the uses that look unrelated in a textbook: showing the way, replacing koko and kore in service language, introducing a person without pointing at them, calling your own end of a phone line kochira and the other end sochira, and asking who is calling with dochira-sama. This guide starts with directions and shop language, then moves to introductions, telephone Japanese, the casual forms kocchi and docchi for choices between two, and the mistakes learners make.

The chira words point at a side, not at a single spot

Vaguer pointing is politer, so kochira replaces koko and kore

On the phone kochira is my end and sochira is yours

Docchi and dochira choose between two; dore chooses among three or more

The core idea: an open hand, not a fingertip

Koko is a fingertip on a map: this exact spot. Kochira is an open hand swept towards one side of the room: over this way. The first and most literal use is direction. Kochira is the side where the speaker is, sochira the side where the listener is, achira a side away from both, and dochira asks which side.

You arrive at a restaurant and the host leads you in. Later you need the exit. These are the sentences you will hear and need on the first day of any trip.

Mochi, Unihongo's mascot, guides a Japanese learning map for Kochira, Sochira, Achira, Dochira: Polite Directions, People and Phone Calls: どうぞ, エレベーター, 出口.
A visual learning path for Kochira, Sochira, Achira, Dochira: Polite Directions, People and Phone Calls, with three key Japanese study points.
JapaneseRomajiMeaning
こちらへどうぞ。Kochira e dōzo.This way, please.
エレベーターはあちらです。Erebētā wa achira desu.The lifts are over that way.
出口はどちらですか。Deguchi wa dochira desu ka.Which way is the exit?
そちらに行ってもいいですか。Sochira ni itte mo ii desu ka.May I come over to where you are?

How it is built: four nouns and their casual forms

WordReadingCasual formMeaning
こちらkochirakocchithis way; politely: here, this, I or we
そちらsochirasocchithat way, your side; politely: there, that, you
あちらachiraacchiover that way; politely: over there, that person
どちらdochiradocchiwhich way; politely: where, which of two, who

All four are nouns, and that decides the grammar. They take particles like any noun, kochira e, kochira ni, kochira wa, and they need no before another noun: kochira no seki, this seat, and kochira no kata, this person. Kochira seki is not possible, because kochira is not a modifier like kono.

The casual forms swap chira for a doubled consonant plus chi. They mean the same things but belong to conversation between friends and family.

Polite replacement for koko and kore

Here is the step that makes these words so common. Pointing directly at a place or an object is felt to be a little sharp, so polite Japanese points at the general direction instead. Kochira stands in for koko and kore, sochira for soko and sore, achira for asoko and are, and dochira for doko. You are checking in at a hotel, and the clerk speaks to you like this.

You do not have to answer in the same style. A guest can say kore o onegai shimasu and sound perfectly polite. Kochira is expected from the person giving service, and from anyone speaking formally at work.

JapaneseRomajiMeaning
こちらにお名前をお願いします。Kochira ni o-namae o onegai shimasu.Your name here, please.
こちらがお部屋の鍵です。Kochira ga o-heya no kagi desu.This is your room key.
お手洗いはあちらにございます。O-tearai wa achira ni gozaimasu.The toilets are over there.
こちらでよろしいですか。Kochira de yoroshii desu ka.Will this one be all right?
お国はどちらですか。O-kuni wa dochira desu ka.Where are you from? (Literally: your country is in which direction?)

Minimal pairs: fingertip against open hand

SentenceReadingWhat it says
トイレはあそこです。Toire wa asoko desu.The toilet is there, at that spot: neutral, to anyone
トイレはあちらです。Toire wa achira desu.The toilet is over that way: polite, to a guest
これはいくらですか。Kore wa ikura desu ka.How much is this: ordinary customer speech
こちらはいくらですか。Kochira wa ikura desu ka.How much is this one: more refined, slightly formal
どれがいいですか。Dore ga ii desu ka.Which is best, out of three or more
どちらがいいですか。Dochira ga ii desu ka.Which of the two is better

In the first two pairs the facts are identical and only the manners change. The third pair is different: there the word changes the meaning, because dochira assumes exactly two candidates. A waiter holding two desserts asks dochira; a waiter in front of a full trolley asks dore.

Introducing people: kochira wa Tanaka-san desu

Kore is the word for objects, so using it for a person you wish to honour sounds like labelling a parcel. Kochira solves the problem by indicating the side where the person stands. Kochira wa Tanaka-san desu is the standard introduction. (Literally: as for this side, it is Tanaka-san.) You are at a reception with your colleague Suzuki and meet a client, Ms Tanaka.

Notice that Suzuki loses the san when you introduce him to someone outside your company, because he belongs to your side. The reply kochira koso uses kochira for the speaker: it is my side that should be saying so.

JapaneseRomajiMeaning
こちらは田中さんです。Kochira wa Tanaka-san desu.This is Ms Tanaka.
こちらは同僚の鈴木です。Kochira wa dōryō no Suzuki desu.This is my colleague Suzuki.
こちらこそ、よろしくお願いします。Kochira koso, yoroshiku onegai shimasu.The pleasure is mine. (Literally: it is this side that asks for your favour.)
あちらの方はどなたですか。Achira no kata wa donata desu ka.Who is the person over there?
こっちは友達のケン。Kocchi wa tomodachi no Ken.This is my friend Ken.

Beyond the basics: kochira and sochira on the phone

On the telephone there is nothing to point at, only two ends of a line. Kochira becomes my end, which covers me, my company and my town, and sochira becomes your end. This gives Japanese a polite way to say I and you without using watashi or anata, and anata is a word most speakers avoid with customers and strangers.

You are calling a hotel in Sapporo from Tokyo. The receptionist answers, you ask for a member of staff and chat about the weather, and she promises a call back.

JapaneseRomajiMeaning
こちらはさくらホテルでございます。Kochira wa Sakura Hoteru de gozaimasu.This is the Sakura Hotel.
そちらに田中さんはいらっしゃいますか。Sochira ni Tanaka-san wa irasshaimasu ka.Is Mr Tanaka there?
そちらの天気はどうですか。Sochira no tenki wa dō desu ka.How is the weather where you are?
こちらからお電話します。Kochira kara o-denwa shimasu.I will call you. (Literally: I will telephone from this side.)
どちら様でしょうか。Dochira-sama deshō ka.May I ask who is calling?

Docchi and dochira: a choice between two

Two options are two sides, so the direction word doubles as the word for which of two. With friends this is nearly always docchi. The answers reuse the family: kocchi for the one nearer me, socchi for the one nearer you. The full comparison pattern with yori and no hō ga has its own article; what matters here is the limit of two, and the useful extras docchi demo, either, and docchi mo, both.

The casual forms are also the everyday words for movement and position at home: kocchi kite, acchi itte. They are warm with family and friends and too familiar for a customer.

JapaneseRomajiMeaning
コーヒーと紅茶、どっちがいい?Kōhī to kōcha, docchi ga ii?Coffee or tea, which do you want?
どっちでもいいよ。Docchi demo ii yo.Either is fine.
こっちのほうが安いね。Kocchi no hō ga yasui ne.This one's cheaper, isn't it.
どちらもおいしいです。Dochira mo oishii desu.Both are delicious.
こっち来て。Kocchi kite.Come over here.

Neighbours: kono kata, donata and dare

Kono kata also means this person politely. The difference is position in the sentence: kochira stands alone as a noun and suits the moment of introduction, while kono kata is the ordinary way to go on talking about the person afterwards. For who, the ladder is dare, plain; donata, polite; dochira-sama, for callers and visitors whose name you need.

JapaneseRomajiMeaning
この方は私の先生です。Kono kata wa watashi no sensei desu.This person is my teacher.
失礼ですが、どなたですか。Shitsurei desu ga, donata desu ka.Excuse me, but who are you?

Common mistakes with kochira and dochira

The first mistake is kore wa Tanaka-san desu in an introduction. It is wrong in tone, and it comes from English 'this is'. Kore is for things. Say kochira wa Tanaka-san desu.

The second is kochira hito or kochira seki. These are wrong because learners treat kochira like kono. Kochira is a noun and needs no: kochira no kata, kochira no seki.

The third is dochira for a choice among many, as in kono itsutsu no naka de dochira ga ii desu ka. With five options this is wrong; the direction word only has two sides. Use dore.

The fourth is anata wa dare desu ka on the phone. Each word is correct and the whole is rude, a word-for-word copy of 'who are you'. Say dochira-sama deshō ka.

The fifth is a register slip: kocchi e dōzo to a client. Learners pick up kocchi from friends and anime and use it everywhere. With customers and seniors, return to kochira.

Key points

A practical way to improve

Telephone Japanese is where these words matter most, because there is nothing to see. Ask your AI Sensei in Unihongo's immersive 3D classroom to run the Reserve a Restaurant by Phone mission and listen for how the restaurant names itself with kochira, then use sochira when you ask about their opening hours. Follow it with the Hotel Check-in Problem mission, where the front desk speaks in kochira and achira while you answer in ordinary polite Japanese. For introductions, set up a custom role-play: you bring a colleague to meet a client and must introduce each to the other with kochira wa, then reply to the client with kochira koso. Read the feedback afterwards for any kore that slipped in for a person.

  1. 1

    Choose one clear goal

    Focus each session on a situation or skill you can actually use.

  2. 2

    Practice actively

    Say complete answers aloud instead of only reading or recognizing Japanese.

  3. 3

    Review and repeat

    Keep useful corrections and revisit the same skill until it feels natural.

FAQ

Frequently asked questions

What is the difference between kochira and koko?

Koko means here and names a specific spot. Kochira literally means this direction or this side, and is used as the polite word for here because it points less sharply. Staff say kochira ni o-kake kudasai where a friend would say koko ni suwatte. As a customer or visitor you are free to use koko; choosing kochira simply raises your own politeness level.

What is the difference between kochira and kocchi?

They are the same word at two levels of formality. Kochira is polite and is used in service, business and with strangers. Kocchi is the casual spoken form used with friends and family, as in kocchi kite, come here. The same goes for sochira and socchi, achira and acchi, and dochira and docchi. Kocchi is not rude, only informal.

Why do Japanese people say kochira wa when introducing someone?

Because kore is the word for objects, and using it for a person you want to honour sounds like labelling a parcel. Kochira, literally this side, indicates the person with an open hand instead of a finger. So kochira wa Tanaka-san desu is the standard introduction. Among friends the casual equivalent is kocchi wa, as in kocchi wa tomodachi no Ken.

What does dochira-sama mean?

Dochira-sama is the most polite way to ask who someone is, used for callers and visitors whose name you do not know. Literally it is 'which side' plus the honorific sama. It is normally softened to dochira-sama deshō ka. Donata is the ordinary polite word for who, and dare is the plain one, which sounds blunt when said directly to a stranger.

When do you use dochira and when dore?

Use dochira, or casual docchi, when there are two options, and dore when there are three or more. Two options are two sides, which is why a direction word fits. Dochira is also used as the polite form of doko, so o-sumai wa dochira desu ka asks where you live. Context tells the listener whether you mean which or where.

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