Short calls for a loud workplace
Ramp teams rely on short, fixed status calls because engines, generators and radios leave no room for long sentences. The calls tell everyone what stage the work is at and what is left to do.
Learn the exact words your team uses and do not improvise. A different word that means the same thing can be missed in the noise.
| Japanese | Romaji | Meaning |
|---|---|---|
| 了解です。 | Ryōkai desu. | Understood. |
| 搭載開始します。 | Tōsai kaishi shimasu. | Starting loading. |
| 搭載完了しました。 | Tōsai kanryō shimashita. | Loading complete. |
| 手荷物、残り五個です。 | Tenimotsu, nokori goko desu. | Five bags left. |
| 下がってください。 | Sagatte kudasai. | Move back. |
| ストップ! | Sutoppu! | Stop! |
Safety around aircraft
The rule that protects you most is simple: do not approach an aircraft until the team confirms it is safe. That usually means the engines have stopped and the anti-collision light is off.
Foreign object debris, anything loose on the ground, can damage an engine, so reporting it is part of everyone's job.
| Japanese | Romaji | Meaning |
|---|---|---|
| エンジンが止まるまで近づかないでください。 | Enjin ga tomaru made chikazukanaide kudasai. | Do not approach until the engines stop. |
| 衝突防止灯が消えました。 | Shōtotsu bōshitō ga kiemashita. | The anti-collision light is off. |
| 安全ベストを着用してください。 | Anzen besuto o chakuyō shite kudasai. | Please wear your safety vest. |
| イヤーマフをつけてください。 | Iyāmafu o tsukete kudasai. | Please put on your ear defenders. |
| 足元に異物があります。 | Ashimoto ni ibutsu ga arimasu. | There is debris on the ground. |
Ibutsu, a foreign object, is the word you will hear for debris. When you see something on the apron, say where it is and pick it up or tell the person responsible.
Words for the apron
The vocabulary of ground handling mixes Japanese words with katakana equipment names. The equipment names are said with Japanese pronunciation, so practise them aloud.
| Japanese | Romaji | Meaning |
|---|---|---|
| 駐機場 | chūkijō | Apron, aircraft parking area |
| 貨物 | kamotsu | Cargo |
| 手荷物 | tenimotsu | Baggage |
| コンテナ | kontena | Container |
| ベルトローダー | beruto rōdā | Belt loader |
| トーイングカー | tōingu kā | Tow tractor |
| 誘導 | yūdō | Guiding, marshalling |
| 危険物 | kikenbutsu | Dangerous goods |
Times, delays and changes
Turnarounds are planned to the minute, and plans change. Delays, new stand numbers and revised departure times come quickly, often over the radio.
Confirm every time and every number back. Repeating them is expected practice on the ramp.
| Japanese | Romaji | Meaning |
|---|---|---|
| 出発は十時十五分の予定です。 | Shuppatsu wa jūji jūgofun no yotei desu. | Departure is scheduled for 10:15. |
| 到着が二十分遅れています。 | Tōchaku ga nijuppun okurete imasu. | The arrival is 20 minutes late. |
| スポットが変更になりました。 | Supotto ga henkō ni narimashita. | The stand has changed. |
| 何番スポットですか。 | Nanban supotto desu ka. | Which stand number? |
| 定刻どおりです。 | Teikoku dōri desu. | It is on schedule. |
Reporting a problem
Missing bags, damaged bags, leaking liquids and equipment that will not close all need to be reported at once. Say what is wrong in one sentence, then who you are telling.
| Japanese | Romaji | Meaning |
|---|---|---|
| 手荷物が一個足りません。 | Tenimotsu ga ikko tarimasen. | We are one bag short. |
| 荷物が破損しています。 | Nimotsu ga hason shite imasu. | A bag is damaged. |
| 液体が漏れている荷物があります。 | Ekitai ga morete iru nimotsu ga arimasu. | A bag is leaking liquid. |
| コンテナのドアが閉まりません。 | Kontena no doa ga shimarimasen. | The container door will not close. |
| すぐに責任者に連絡します。 | Sugu ni sekininsha ni renraku shimasu. | I will contact the supervisor right away. |
If you work with passengers
Counter and gate work uses formal service Japanese. The forms sound complicated, but most of the job is a handful of set phrases, and learning them as whole lines works better than building them from grammar.
| Japanese | Romaji | Meaning |
|---|---|---|
| パスポートを拝見します。 | Pasupōto o haiken shimasu. | May I see your passport? |
| お預けのお荷物はございますか。 | O-azuke no o-nimotsu wa gozaimasu ka. | Do you have any bags to check in? |
| 搭乗口は十二番でございます。 | Tōjōguchi wa jūniban de gozaimasu. | Your boarding gate is number 12. |
| 少々お待ちくださいませ。 | Shōshō o-machi kudasaimase. | One moment, please. |
Unihongo's Catch the Right Train and Hotel Check-in Problem missions are not airport scenes, but they train the same thing: understanding times, numbers and changes from staff and answering politely under a little pressure.

